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FREQUENTLY ASKED QUESTIONS
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Do you make custom items?Yes! I welcome custom order requests and would love to create something special just for you! Please note the following regarding custom orders: • Orders with design changes, sizing adjustments, or special order beads, fabric or ribbons may be priced higher than a similarly posted item. • Payment for custom orders is required in advance of work starting on your order. • Once we've confirmed all your requirements, I will create a custom listing for you. • Once you purchase the listing, I will then procure any needed materials.
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Can you rush my order?IF YOU NEED AN ORDER RUSHED TO YOU BY A CERTAIN DATE, PLEASE CONTACT ME BEFORE ORDERING! (I have rush shipping option FedEx Express service. Check my shop for FedEx Express listing. ✔Note that there is NO returns in items send with FedEx Express shipping method)✔. No refunds will be processed if you do not let me know that you in rush and your event is very near and i handmade and already send your order to you by normal AIR post. If I do not think I can get it to you by that date, I will let you know so that neither of us wasted our time. Thank You for understanding.
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When i will get my order?Shipping is from Cyprus EU by AIR 1 class, track-trace Worldwide. You will have tracking number to follow your package. TIME NEEDED FOR HANDCRAFTING (working days) Stefana, Martyrika, Skirts - 8-10 Other items - 3-5 DELIVERY TIME AIR shipping (working days) Real delivery speed depends on wordwide postage. FedEx Express shipping method is strongly advised USA, Canada 20-35 working days Australia 20-35 Europe 15-20 Non Europe country's 20-40 FedEx Express 6-8 working days
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Do you do local delivery and pickup?Local delivery - Sure i do. Pickup - I'm sorry, my studio is not zoned for commercial visitors. Local pickup voids many payment processor protections, so all items must ship by trackable post.
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How do you pack your orders and do you offer Gift wrapping?All my handmade items PROFESSIONALLY wrapped as a gift with ribbons. Skirts, Stefana, Martyrika, Boutonnieres will placed in handmade, specially designed for my items boxes and will be wrapped as a gift with silk ribbons. Ring pillows and baptism oil sets not have box but will be in clear package, wrapped as a gift with ribbons.
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